Privacy Policy, Terms of Use & Refund Policy

Company: Silverline Strategic Solutions, LLC
Website: https://silverlinestrategies.net
Effective Date: September 8 2025

1. Introduction

Welcome to Silverline Strategic Solutions, LLC (“we,” “us,” or “our”). By using our website, purchasing our services, or accessing our training materials, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

A. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Information provided during bookings, registrations, or purchases

B. Usage Data

  • IP address
  • Browser type and device information
  • Pages visited and interaction history

C. Training & Service Data

  • Course or program submissions
  • Uploads and assessments
  • Coaching or service-related communications

3. How We Use Your Information

We use your information to:

  • Deliver consulting, training, and digital services
  • Process secure payments and invoices
  • Communicate updates, reminders, and support
  • Improve site performance and user experience
  • Maintain business records and comply with applicable laws

We do not sell or trade your personal information.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to analyze traffic, store preferences, and enhance your browsing experience. You can manage cookie settings through your browser at any time.

5. Data Protection & Security

We use commercially reasonable administrative, technical, and physical safeguards to help protect your information, including encryption, secure payment gateways, and limited internal access. However, no online system is completely secure, and we cannot guarantee absolute protection.

6. Consulting & Training Disclaimer

Our consulting services, business guidance, and training materials are intended for educational and informational purposes only. Business outcomes depend on your own actions, implementation, and market conditions. We do not guarantee any specific financial, operational, or business results.

7. Intellectual Property Rights

All content provided on this website including text, templates, tools, digital downloads, training materials, and videos are the property of Silverline Strategic Solutions, LLC.

You may not:

  • Reproduce
  • Redistribute
  • Resell
  • Share
  • Modify

any of our content without our prior written permission.

8. Payments, Cancellations & Refunds

A. Consulting & Service Fees

Payments for consulting, workshops, or training sessions are due at the time of booking. Once services have been delivered or partially delivered, all payments are final and non-refundable.

B. Digital Products

Because digital items are delivered instantly and cannot be “returned,” all digital products are final sale and non-refundable. This includes downloads, templates, guides, online courses, and other digital training materials.

C. Rescheduling Policy

To reschedule a consulting appointment, please contact us at least 24 hours in advance. Missed appointments without notice may be forfeited.

9. Limitation of Liability

Silverline Strategic Solutions, LLC is not liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of our website, services, or materials. You use all information and services at your own discretion and risk.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of any third-party sites. Accessing third-party websites is at your own risk.

11. Children’s Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove that information.

12. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us using the information provided below. We may require identity verification before processing certain requests.

13. Governing Law

These Terms and this Privacy Policy are governed by the laws of the State of Florida, without regard to its conflict-of-law principles. Any disputes arising from or relating to this website or our services shall be resolved in the state or federal courts located in Florida.

14. Changes to This Policy

We may update this policy from time to time. The most recent version will always be posted on this page with an updated Effective Date. Your continued use of the website following any changes indicates your acceptance of the revised policy.

15. Contact Information

If you have any questions or concerns about this policy, please contact us:

Email: info@silverlinestrategies.net
Mailing Address:
Silverline Strategic Solutions, LLC
7901 4th St N #9216
St. Petersburg, FL 33702