Privacy Policy, Terms of Use & Refund Policy
Company: Silverline Strategic Solutions, LLC
Website: https://silverlinestrategies.net
Effective Date: September 8, 2025
Introduction
Silverline Strategic Solutions, LLC (“we,” “us,” or “our”) provides business consulting, training, and digital resources. By accessing our website, purchasing services, or using our training materials, you agree to this Privacy Policy, Terms of Use, and Refund Policy. If you do not agree with these terms, you should discontinue use of the website and services immediately.
Information We Collect
We collect personal information such as your name, email address, phone number, billing details, and any information you voluntarily provide when booking services, registering for training, or making purchases. We also collect limited usage data, including IP address, browser type, device information, pages visited, and interaction history to better understand how visitors use our website. If you participate in training programs or consulting services, we may collect submissions, uploads, assessments, and service-related communications connected to those offerings.
How We Use Your Information
The information we collect is used to deliver consulting, training, and digital services; process secure payments and invoices; communicate updates, reminders, and support; improve website performance and user experience; and maintain business records in compliance with applicable laws. We do not sell, rent, or trade your personal information.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to analyze traffic, store user preferences, and enhance browsing experience. Cookies help ensure proper site functionality and allow us to understand how visitors interact with our content. You may control or disable cookies through your browser settings at any time.
Data Protection & Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect personal information, including encryption, secure payment gateways, and limited internal access. While we take appropriate measures to protect data, no online system can be guaranteed to be completely secure.
Consulting & Training Disclaimer
All consulting services, business guidance, and training materials provided by Silverline Strategic Solutions, LLC are for educational and informational purposes only. Business outcomes depend on individual effort, implementation, and market conditions. We do not guarantee specific financial, operational, or business results.
Intellectual Property Rights
All content on this website, including text, templates, tools, digital downloads, training materials, and videos, is the exclusive property of Silverline Strategic Solutions, LLC. Unauthorized reproduction, redistribution, resale, sharing, or modification of any content without prior written permission is strictly prohibited.
Payments, Cancellations & Refund Policy
Payments for consulting services, workshops, or training sessions are due at the time of booking. Once services have been delivered or partially delivered, all payments are final and non-refundable. Due to the instant-access nature of digital products, all digital purchases are final sale and non-refundable, including downloads, templates, guides, online courses, and other digital training materials.
Rescheduling
Consulting appointments may be rescheduled with at least twenty-four hours’ notice. Missed appointments or cancellations without sufficient notice may result in forfeiture of the session.
Limitation of Liability
Silverline Strategic Solutions, LLC is not liable for any direct, indirect, incidental, consequential, or special damages resulting from the use of this website, services, or materials. All information and services are used at your own discretion and risk.
Third-Party Links
Our website may contain links to external websites for informational purposes. We are not responsible for the content, accuracy, or privacy practices of any third-party sites, and access to such websites is at your own risk.
Children’s Privacy
Our services are not intended for individuals under the age of eighteen, and we do not knowingly collect personal information from children. If you believe a minor has provided personal data, please contact us so we can promptly remove it.
Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. Requests must be submitted using the contact information below, and identity verification may be required.
Governing Law
This policy is governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any disputes related to this website or our services shall be resolved in the state or federal courts located in Florida.
Policy Updates
We may update this policy from time to time. The most current version will always be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of any changes.
Contact Information
If you have questions or concerns regarding this policy, please contact us at info@silverlinestrategies.net.
Mailing Address:
Silverline Strategic Solutions, LLC
7901 4th St N #9216
St. Petersburg, FL 33702